Senior Flood Customer Service Rep
Company: VirtualVocations
Location: Pasadena
Posted on: February 12, 2025
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Job Description:
A company is looking for a Senior Flood Customer Service
Representative (Remote).
Key Responsibilities
Assist agents, insureds, and the customer service team with
inquiries related to ACH payments, billing, claims, and policy
issuance
Handle correspondence with agents and insureds, ensuring
professional communication and adherence to corporate standards
Maintain knowledge of FEMA regulations and support internal staff
with underwriting and claims questions
Required Qualifications
High School diploma preferred
2+ years of customer service or phone experience preferred
2+ years of underwriting experience strongly preferred
Strong leadership skills
Good understanding of underwriting criteria
Keywords: VirtualVocations, Pasadena , Senior Flood Customer Service Rep, Hospitality & Tourism , Pasadena, California
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