Customer Service Representative

Company: Omnie Integrated Services
Location: Manhattan Beach
Posted on: April 3, 2025

Job Description:

Are you looking for an opportunity to work at a rapidly growing company? If so, we are be the business for you.

We are Omnie! We provide thorough, fast, and high-quality customer service for customer-centric, premier brands.

We are looking for people who love to learn new things, have a passion for technology, but most importantly, want to provide world-class customer service.

Responsibilities and duties:

* Maintaining a positive, empathetic and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various channels.
* Acknowledging and resolving customer inquiries.
* Knowing our client's brand inside and out so that you can answer questions.
* Processing orders, forms, applications, and requests.
* Keeping records of customer interactions, transactions, and comments.
* Communicating and coordinating with colleagues as necessary.
* Providing feedback on the efficiency of the customer service process.
* Ensure customer satisfaction and provide professional customer support.

Requirements:

* Upbeat, friendly, team-player attitude.
* High school diploma, general education degree or equivalent.
* Ability to stay calm and connect with customers.
* Comfortable using computers.
* Experience working in customer service.

Why Work Here?

* Make your mark! Expand your skills and fast-track your career within this high growth role and time within the organization.
* Join a team of driven, talented, proven problem-solvers, dedicated to a mission of changing the current landscape of customer service.
* Work from home opportunities available after successful training.
* Great benefits after 6 months.

Job Type: Full Time

Job Location: Vancouver

Keywords: Omnie Integrated Services, Pasadena , Customer Service Representative, Hospitality & Tourism , Manhattan Beach, California