Case Manager, The Layover (Tue-Sat) (7am-3:30pm)
Company: The People Concern
Location: Los Angeles
Posted on: October 18, 2024
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Job Description:
Case Manager, The Layover (Tue-Sat) (7am-3:30pm)
9250 Airport Blvd, Los Angeles, CA 90045, USA * Inglewood, CA, USA
* Los Angeles, CA, USA
Req #11243
Friday, October 4, 2024
Title: Case Manager
Department: Interim Housing
Project: The Layover
Reports to: Program Manager
Supervises: N/A
Schedule: Tuesday-Saturday, 7:00 am-3:30pm
Status: Full-time, Non-Exempt (Hourly)
Benefits: Medical, Vision, Dental, Life Insurance, 403(b)
Retirement plan
Welcome to The People Concern! We are glad that you have an
interest in joining our team!
What you should know about us! Here at The People Concern, we pride
ourselves on:
* Being courageous leaders, taking action where others sit
back!
* Caring for others, where we treat every person in an empathetic
and respectful way!
* Upholding our integrity, because we are trustworthy, always doing
what is right even when no one else is looking!
* Working as an effective team, where we are always collaborating
and supporting each other while pursuing excellence in our
work!
Within our shelters, specifically, you should know that what sets
us apart is:
We create restorative living environments, where clients can thrive
while preparing for permanent housing.
We prioritize Diversity & Inclusion among our clients and seek to
always create a safe space through cultural competency and
humility.
We seek not to recreate punitive systems of control or "power
over," but rather share "power with" the clients, who are the
experts in their own lives.
We believe deeply in trauma-informed care, harm reduction, and the
housing first model and expect our teams to always uphold these
principles.
What we expect and value in our people:
Initiative: You like to work and be active your whole shift. You
find things to keep you busy that benefit the clients and the
program at all times. You make suggestions and pick up tasks to
help the community.
Critical thinking/problem solving: You should be able to encounter
a problem, gather information, and formulate a solution. You will
be supported by your team, but your thoughts will be valued!
Tenacity: Simply put, you get the job done. You don't let barriers
stop you and you problem solve to find solutions.
Respect towards others: You are constantly evaluating and assessing
yourself for bias and contributing to a Diversity & Inclusion work
space.
Empathy: You see the clients as people. You don't demand respect or
infantilize them. You are here to be a part of seeing them on their
journeys to living their best lives.
We love where we work and we are honored to do it. If this sounds
like something you want in on and can contribute to, please review
the formal qualifications and duties below:
Essential Duties and Responsibilities:
* Serve a caseload of approximately X clients, providing active
case management for all assigned cases, including meeting weekly
with each person individually
* Act as the lead for client's housing-related case management,
maintaining an active housing plan for each client on your
caseload, based in creative solutions to homelessness
* Maintain a current and thorough knowledge of community resources
and utilize them to provide comprehensive, wrap-around services to
clients, navigating them through the best options for their unique
situations
* Work collaboratively with clients to address barriers to housing,
including linkages to income/benefits, mental health services,
physical health services, etc.
* Develop effective, trusting relationships with clients and use a
client-centered approach that includes motivational interviewing,
harm reduction, and trauma-informed care
* Advocate for your client's needs in the shelter and when
interfacing with other agencies or service providers
* Facilitate intakes for individuals who are referred into interim
housing
* Create a supportive environment and ensure clients' progress,
utilizing a strengths-based approach
* Facilitate wellness, enrichment, and life skills groups
* Provide crisis intervention when needed
* Maintain client confidentiality at all times while following
agency, state and HIPAA regulations
* Create and maintain accurate documentation of client information
(intake, referrals, progress notes and service delivery) in HMIS
database and in accordance with program funder requirements
* Participate in case conferences, individual supervision, and
other staff meetings
* Work in collaboration with other agency and program staff, in
order to coordinate services
* Communicate effectively and in a timely manner with management,
peers, and clients
* Participate in evaluation and trainings in order to better
respond to client/community needs
* Other duties as assigned
Qualifications/Requirements:
* Bachelor's degree in related field, strongly preferred but not
required
* Minimum of one (1) year of experience in case management
required
* Experience and ability to demonstrate knowledge of issues faced
by population served (at-risk, experiencing homelessness, and/or
formally homeless )
* Knowledge of HMIS databases and the Coordinated Entry System,
strongly preferred
* Skilled in non-violent crisis intervention
* Ability to self-motivate and be flexible in a fast paced
environment with minimal supervision
* Strong interpersonal and team building skills
* Strong knowledge of Microsoft Programs (Word, Excel, Outlook).
*Computer skill test may be requested during the interview. Please
request reasonable accommodation in advance, if necessary.
EXPECTED BEHAVIORS OF ALL STAFF
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants &
More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay Type
Hourly
Min Hiring Rate
$23.08
Max Hiring Rate
$23.08
Travel Required
Yes
Required Education
High School
Apply Now
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Keywords: The People Concern, Pasadena , Case Manager, The Layover (Tue-Sat) (7am-3:30pm), Executive , Los Angeles, California
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